Shipping policy
Delivery
All orders are sent via fully tracked delivery and will be delivered within 1-2 business days. Orders placed after 2 pm will be processed the following business day. Please note all orders placed on Saturday, Sunday, and bank holidays will be processed on the following business day.
UK
| Destination | Delivery Type | Timing | Cost |
|---|---|---|---|
| UK Mainland | Standard Delivery | 2 working days, fully tracked | Free |
| UK Mainland | Next Day Delivery | Next working day (orders placed before 2 pm on a weekday. Any orders placed after 2 pm on this service will be delivered within 2 working days. Orders placed at the weekend will be dispatched on the following Monday). | Free |
| Channel Islands | Standard Delivery | 3-5 days | Free |
Europe
| Destination | Delivery Type | Timing | Cost |
|---|---|---|---|
| Rest of Europe | Standard Delivery | 5-10 days | £4.99 |
Additional Note
For orders that exceed 120 Euros, a 20% customs duty may be applied by European Union member countries.
International Orders
Please be aware:
- International orders can incur duties and taxes due upon delivery. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country.
- Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.
- If your package is rejected at the recipient country's customs/border and is returned to sender, we will refund you the product cost in full, excluding the postage fee paid to reach the recipient country.